Athlon Car Lease - Meest klantgerichte leasemaatschappij
Good tyres – a must
Having the correct tyre pressure means driving more safely and more economically, so you should check the pressure once a month. Your vehicle instruction booklet states what the correct tyre pressure is. For your safety, the tyre supplier replaces tyres with a profile of two millimetres or less (the legal requirement is 1.6 millimetres). If the tyres have to be replaced ‘prematurely’ as a result of fabric break, collision or excessive wear and tear, you or your employer will be liable for a proportion of the costs. If you have a flat tyre, you as the driver are responsible for replacing it with the spare tyre. If there is no spare tyre available, you can contact the Athlon Car Lease Emergency Centre.
Tyre service
For tyre changes and inspections, we work in partnership with three tyre specialists: Euromaster, Kwik-Fit and Profile Tyrecenter. You can find your nearest branch in the lease driver section of our website: www.athloncarlease.nl.
Winter tyres
Whether or not winter tyres are included in your lease contract depends on the arrangements made by your employer. If you have a winter tyre contract, then you should first make an appointment yourself with Euromaster, Kwik-Fit or Profile Tyrecenter. If you do not have a winter tyre contract, but would still like to have winter tyres, you are requested to first seek permission from your employer. As soon as notification of this has been received by and confirmed to us, we will arrange for you to have your winter tyres fitted by the relevant specialists. The branch at which you have your winter tyres fitted will store your summer tyres and exchange them again at the end of the winter.
Traffic violations/penalties
If you have any questions about traffic violations you have committed, you should contact the body imposingthe penalty. Violations of local by-laws, such as parkingoffences, penalties incurred abroad and violations in relation to temporary or relief vehicles will always be charged directly to your employer because of the short payment period involved, or for reasons of convenience.If the Ministry of Justice asks for your details, we will be obliged to comply.
Fuel declaration
If fuel is included in your lease contract and you have been unable to pay with your fuel card, then you can reclaim your fuel costs via the lease driver section of the www.athloncarlease.nl website, provided your employer agrees. You can also reclaim your fuel costs via our website if you are using a temporary vehicle.
Abroad
Always comply with the laws of the country in question!Your lease vehicle is insured in the countries listed on the Green Card. Generally, if your vehicle breaks down abroad, you will have to pay the costs up-front yourself.Make sure that the bill is made out to Athlon Car Lease,and that the VAT amount (in French: TVA, in German: MWST) is also stated on the invoice. In virtually every case, this will then be settled in the Netherlands once you have returned.
Caravan and trailer
If you travel to Germany, Spain or Poland with a caravanor trailer weighing more than 750 kg, you are advised to have a separate Green Card drawn up. You can applyfor this at your Service Desk.
Loss or theft of your car
Report any theft to Athlon Car Lease immediately. The telephone number is on your Service Card. Notify the police and obtain an official report from them, and send it to Athlon Car Lease. Do not forget to make a copy for your own administration. In case of theft abroad, you should also notify the police in the Netherlands.
Loss or theft of your vehicle registration certificate or licence plate
Report any loss or theft to your Service Desk and notify the police. Send the official police report within 24 hours to Athlon Car Lease.
Loss or theft of your fuel card
Report any loss or theft of your fuel card to your Service Desk.
Confiscation
Inform the body making the confiscation that your car belongs to Athlon Car Lease. Notify your Service Desk of the confiscation as soon as possible.
Break-ins
Contact your Service Desk immediately, using the telephone number on your Service Card. You will then receive information on what to do next.
Maintenance via Service Track
You should have your vehicle maintained in accordance with the manufacturer’s instructions. When your vehicleis due for a service, you can use the Service Track. Go to the lease driver section of our website, www.athloncarlease.nl, and enter the brand of your vehicle, the postal code or town/city of your home or work address under Service Track. You will then receive an overview of the nearest garages that have been selected specially by Athlon Car Lease, as well as information relating to the distance, opening times and whether or not your vehicle can be collected and returned to you. You then decide yourself which of these reliable service garages you would like to use.
Breakdowns
Contact the Athlon Car Lease Emergency Centre immediately, whether you are in the Netherlands or abroad, on +31 (0)36 547 44 44.
Damage to bodywork or damage caused by an accident
Bring yourself and any passengers to safety as quickly as possible. Then contact the Athlon Car Lease EmergencyCentre to report the damage and, if necessary, to arrange alternative transport.
Damage incurred while parked
Notify the police if the vehicle has been damaged while parked by an unknown third party, or if it has been vandalised. The Motor Traffic Guarantee Fund allows us to recover the damage caused by unknown third parties. For more information, go to the lease driver section of our website, www.athloncarlease.nl.
Reporting damage
Always report any damage within 24 hours by calling +31 (0)36 547 12 50 or via www.athloncarlease.nl, and fill in the damage claim form as completely as possible. The form should be sent within three working days to Athlon Car Lease.
Damage repair companies
In consultation with you, we will contact the nearest of our selected damage repair companies. You can find a list of the damage repair companies with which Athlon Car Lease has an agreement in the lease driver section of our website, www.athloncarlease.nl.
Usage damage
You will find the Damage Meter in the welcome package,which you can use to determine whether any damage falls under the definition of ‘usage damage’. Usage damage is small-scale and acceptable damage that has arisen in spite of your taking good care of the car. You do not have to report any cases of usage damage. If you have any questions, please contact your Service Desk using the telephone number on your Service Card.
Damage to windows
In case of damage to windows, you can contact Autotaalglas or Carglass directly. You can find your nearest branch in the lease driver section of our website, www.athloncarlease.nl.
Caravan or trailer
If your caravan or trailer is attached to your vehicle, any damage caused to third parties is covered. However, you should note that damage caused to your caravan or trailer, as well as any items being transported in them, is not covered by us. You are advised to take out extra insurance cover for this.